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Connect Gmail or Outlook so Athena can search messages, analyze threads, and prepare drafts using your authorized account. Specify recipients, a subject, and any attachments, then review the draft.
Find messages by sender, recipient, subject, date range, or whether they contain attachments. Ask Athena to summarize a thread or draft a reply.
Disclaimer: Emails integrated with Athena are private to your workspace by default and no content is automatically shared with other workspace members.
To process incoming email automatically, configure an email trigger on an AOP.

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Security & Privacy

Athena’s email integration is designed with enterprise-grade security and user-level privacy in mind:
  • Per-user connection: Each user connects their own email account individually. Athena does not access any user’s mailbox unless that specific user has explicitly authorized the connection. No blanket access is granted across an organization.
  • User-scoped data: Email data retrieved through the integration is scoped to the individual user who connected their account. Other workspace members cannot see or access another user’s emails unless explicitly shared.
  • No persistent storage of email content: Athena does not bulk-download or permanently store the contents of your mailbox. Emails are retrieved on demand when you interact with Athena.
  • OAuth 2.0 authentication: Connections use industry-standard OAuth 2.0 flows (via Google or Microsoft), meaning Athena never sees or stores your email password.
  • Revocable at any time: Users can disconnect their email account from Athena at any time via User Settings > Email & Meetings, immediately revoking Athena’s access.

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Workspace Owner Controls

Workspace owners and administrators have the ability to manage email connectivity across their organization:
  • Restrict email integration: Workspace owners can disable the email integration for the entire workspace, preventing any member from connecting their email account to Athena.
  • Monitor connected accounts: Administrators can view which users have connected email accounts within the workspace.
  • Enforce organizational policies: Organizations using Microsoft 365 can leverage Azure AD admin consent to control whether users are permitted to authorize Athena’s email access. See the Outlook admin approval process for details.
If your organization requires additional restrictions on email connectivity, contact your Olympus workspace owner or reach out to team@athenaintel.com.

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Features

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Recipient suggestions

When editing a draft, type in To, Cc, or Bcc to see matching email addresses from workspace members and recent email searches. Select a suggestion or enter an address yourself. Check the recipients before sending.

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Reconnect from a failed email action

  1. In a tool card showing Email Connection Expired, select Reconnect Gmail or Reconnect Outlook, depending on the account.
  2. Complete the provider’s authorization flow.
  3. After Email Reconnected appears, select Retry to retry the user turn that failed.
The connection buttons appear only for email providers your workspace allows. Retry reruns the turn, rather than only the failed email action.

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Email Analysis

Athena can analyze your emails to extract key information, identify action items, summarize long threads, and provide insights into communication patterns. Use Athena to quickly understand the context of email conversations and prioritize responses based on importance and urgency.

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Smart Email Composition

Leverage Athena’s AI capabilities to draft professional emails, suggest responses to incoming messages, and refine your writing for tone and clarity. Athena can help you compose emails that reference documents, data, or previous conversations, ensuring your communications are comprehensive and well-informed.

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Email-Triggered Workflows

An Agent Operating Procedure (AOP) stores instructions for processing email. In its Triggers tab, select Create, then Email. Choose Dedicated Address for an AOP address or Connected Inbox for messages in your connected account. Configure the trigger and test it with a sample message before relying on it. See AOPs and Pick the right trigger.

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Step-by-step Instructions

1

Integrate email client

1

Connect your Gmail account

Navigate to User Settings. Select Email & Meetings. Select Gmail.
Email and Calendar settings with Outlook and Gmail connection buttons
2

Authorize

Authorize Athena to access your Gmail account.
Google account chooser for the Athena connection
Google consent page requesting account access for Athena Intelligence
2

Search email

You can filter your email by various elements. In the Chat sidebar, enter the following prompts and press Enter.
Prompt
Chat composer with an email search filtered by sender
3

Create email drafts

You can include attachments in an email draft.
Open Spaces. Open any document and summarize it using Chat. In the Chat, enter the following prompt and press Enter.
Prompt
Replace your-file-name with the file you wish to attach to your email.
Email draft prompt with the Email toolkit selected