Athena is available via SMS, enabling you to interact with your AI assistant directly from your mobile device through text messages. This channel provides convenient access to Athena’s capabilities when you’re on the go or prefer mobile-first communication.How to Use SMS with Athena
Get your SMS number
Contact your workspace administrator or Athena support to obtain your dedicated SMS number for communicating with Athena.
Send your first message
Text your query or request to the provided Athena SMS number. You can ask questions, request information, or initiate tasks just as you would in the chat interface.Summarize the Q4 sales report and send me the key highlights
Receive responses
Athena will process your request and send responses back via SMS. For complex tasks, you may receive multiple messages or a link to view detailed results in your workspace.
Continue the conversation
Reply to Athena’s messages to ask follow-up questions or provide additional context. Athena maintains conversation history to provide contextually relevant responses.
SMS messages may be subject to standard carrier rates. Check with your mobile provider for details on messaging costs.
Athena integrates seamlessly with Slack, bringing AI-powered assistance directly into your team’s collaboration workspace. Interact with Athena in channels, direct messages, or threads to enhance your team’s productivity.How to Use Slack with Athena
Connect Slack to your workspace
Navigate to Settings and select the Integrations tab. Find Slack in the list of available integrations and click Connect.Authorize Athena to access your Slack workspace by following the OAuth flow. Add Athena to channels
In Slack, type /invite @Athena in any channel where you want Athena to be available. Athena will join the channel and can respond to mentions and direct questions.
Interact with Athena
Mention Athena in your messages to get assistance:@Athena can you analyze the customer feedback document and summarize the main themes?
Share files and context
Upload files directly in your Slack conversation with Athena, or reference assets from your Athena workspace by name. Athena can access and analyze shared content.
View results
Athena will respond directly in Slack with text responses. For complex outputs like generated documents or visualizations, Athena will provide links to view the results in your Athena workspace.
Athena’s Slack integration respects your workspace privacy settings. Messages and files shared with Athena in Slack are private to your workspace by default.
Athena is available via phone call, providing voice-based interaction with your AI assistant. This channel enables hands-free communication and is ideal for situations where typing is inconvenient or when you prefer verbal communication.How to Use Phone Calls with Athena
Get your Athena phone number
Contact your workspace administrator or Athena support to obtain your dedicated phone number for calling Athena. This number is associated with your workspace and account.
Make a call
Dial the provided Athena phone number from any phone. You’ll be connected to Athena’s voice interface.
Speak your request
After the greeting, clearly state your query or request. Speak naturally as you would in a conversation.“Athena, can you give me a summary of today’s meetings and any action items assigned to me?”
Listen to the response
Athena will process your request and provide a verbal response. For complex information, Athena may offer to send detailed results to your workspace or email.
Continue the conversation
You can ask follow-up questions or provide additional context. Athena maintains conversation state throughout the call.
End the call
When you’re finished, simply say goodbye or hang up. The conversation will be saved as a transcript in your workspace if recording is enabled.
Phone calls may be subject to standard carrier rates depending on your phone plan. Check with your provider for details on call costs.
Call transcripts and recordings are automatically added to your workspace as meeting assets, making them searchable and available for future reference.
